Dear SWITCHhub User
SWITCHhub is fully operational again.
Effective Downtime: 0:50pm-1:46pm (56min)
Cause: A process on both application servers crashed. Further investigations are ongoing.
Sorry for the inconvenience.
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The SWITCHhub Team
Dear SWITCHhub User
SWITCHhub currently reports “Service Unavailable”. We are working on the issue and are confident to get this fixed within the next 30 minutes.
Sorry for the inconvenience.
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The SWITCHhub Team
Dear SWITCHhub User
SWITCHhub is available again.
Effective downtime: 50min (3:25pm-4:15pm)
Cause: One of the application servers had a process running wild due to the incident of yesterday. This was masked because of the redundancy of the application servers.
Sorry for the inconvenience.
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The SWITCHhub Team
Dear SWITCHhub User
SWITCHhub is now fully operational again.
Effective Downtime: 4h 36min (9:37am – 2:23pm)
Cause: Network outage in our datacenter in Zurich
We are sorry for the inconvenience.
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The SWITCHhub Team
Dear SWITCHhub User
SWITCHhub is still unavailable. The reason is a network outage on infrastructure level.
Our engineers could meanwhile partially resolve the problem but SWITCHhub is still affected.
Three virtual machines have been identified as causing the overall service outage.
We are working on getting them back again and hope to resolve the issue within the next 2 hours.
Next status update: 16am
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The SWITCHhub Team
Dear SWITCHhub User
SWITCHhub is still unavailable. The reason is a network outage on infrastructure level.
Our engineers could meanwhile partially resolve the problem but SWITCHhub is still affected.
Next status update: 14am
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The SWITCHhub Team
Dear SWITCHhub User
SWITCHhub is still unavailable. The reason is a network outage on infrastructure level. Our engineers our working on a solution.
Next status update: 12am
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The SWITCHhub Team
Dear SWITCHhub User
SWITCHhub is currently unavailable. We are analyzing the issue and will keep you informed about the progress.
Next status update: 11am
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The SWITCHhub Team
