Dear SWITCHhub Users
SWITCHhub is up and running again.
The root cause of the several outages that occurred between 10:36am-1pm was a network outage in our data center at 10:36am today.
The system is running stable again.
We are sorry for the inconvenience.
Best regards
Sven Stauber
--
SWITCH
Sven Stauber, Teamleiter Cloud Service Brokerage
Werdstrasse 2, P.O. Box, 8021 Zurich, Switzerland
Phone +41 44 268 15 15, direct +41 44 268 15 85
sven.stauber(a)switch.ch, www.switch.ch
Working for a better digital world
From: Sven Stauber <sven.stauber(a)switch.ch>
Date: Wednesday, 30 September 2020 at 11:51
To: "hub-operations(a)lists.switch.ch" <hub-operations(a)lists.switch.ch>
Subject: SWITCHhub Production Outage
Dear SWITCHhub Users
SWITCHhub is currently not available. We are working on a solution and expect to be able to resolve the problem within the next 30 minutes.
Best regards
Sven Stauber
--
SWITCH
Sven Stauber, Teamleiter Cloud Service Brokerage
Werdstrasse 2, P.O. Box, 8021 Zurich, Switzerland
Phone +41 44 268 15 15, direct +41 44 268 15 85
sven.stauber(a)switch.ch, www.switch.ch
Working for a better digital world
Dear SWITCHhub Users
SWITCHhub is currently not available. We are working on a solution and expect to be able to resolve the problem within the next 30 minutes.
Best regards
Sven Stauber
--
SWITCH
Sven Stauber, Teamleiter Cloud Service Brokerage
Werdstrasse 2, P.O. Box, 8021 Zurich, Switzerland
Phone +41 44 268 15 15, direct +41 44 268 15 85
sven.stauber(a)switch.ch, www.switch.ch
Working for a better digital world
Dear SWITCHhub User,
This e-mail is to inform you of the maintenance taking place next Friday 11th September morning, during this time SWITCHhub will not be available.
When: Friday 11th September 2020, 03.30 a.m. – 08:30 a.m.
We will inform you once the maintenance has been completed and SWITCHhub is available again.
Best regards,
SWITCHhub Team
--
SWITCH
Robert Tang, Cloud Service Brokerage
Werdstrasse 2, P.O. Box, 8021 Zurich, Switzerland
phone +41 44 268 15 15, direct +41 44 253 98 25
robert.tang(a)switch.ch, www.switch.ch<http://www.switch.ch>
Working for a better digital world
Dear SWITCHhub Customers,
The SWITCHhub production & staging environment is currently offline due to the fact that our server cluster is experiencing issues. Our engineers are working with the highest priority on this and I will send you an update as soon as I know more.
We apologize for any inconvenience.
Best regards,
Robert
--
SWITCH
Robert Tang, Cloud Service Brokerage
Werdstrasse 2, P.O. Box, 8021 Zurich, Switzerland
phone +41 44 268 15 15, direct +41 44 253 98 25
robert.tang(a)switch.ch, www.switch.ch<http://www.switch.ch>
Working for a better digital world
