Dear SWITCHcoldstor and SWITCHengines Veeam users,
We plan two short network maintenances impacting the SWITCHcoldstor and Veeam Object Storage infrastructure.
1. Tuesday 26.1.2021 14:00-16:00 Reboot of redundant router to address an operational issue. The expected impact is a few moments loss of packet-loss as failover takes place.
2. Friday 29.1.2021 06:00-09:00 Reconfiguration of subnet in the data centre and on the SWITCHcoldstor interfaces in order to prepare for deployment of a second object store cluster. The expected impact is a few moments loss of connectivity.
If you have any questions about the maintenance, please let us know at coldstor-support(a)switch.ch<mailto:coldstor-support@switch.ch>
All the best,
Ann Harding
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Ann Harding, Team Lead, Infrastructure & Platform as a Service,
SWITCH, Werdstrasse 2, P.O. Box, 8021 Zurich, Switzerland
phone +41 44 253 98 14, ann.harding(a)switch.ch<mailto:ann.harding@switch.ch>
Working for a better digital world - www.switch.ch<http://www.switch.ch>
Dear SWITCHengines users,
The certificate provider for some of our certificates has experienced a worldwide service issue* cause by the zero notice revocation of an intermediate certificate.
Depending on the security tolerance of clients used, you may experience difficulty connecting to some SWITCHengines services protected by these certificates. This includes object storage.
SWITCH is working with the provider on workarounds and solutions.
* You can read more about the concrete issue and background here: https://www.auscert.org.au/blog/2021-01-15-quovadis-issue-impacting-multipl…
All the best,
Ann Harding
--
Ann Harding, Team Lead, Infrastructure & Platform as a Service,
SWITCH, Werdstrasse 2, P.O. Box, 8021 Zurich, Switzerland
phone +41 44 253 98 14, ann.harding(a)switch.ch<mailto:ann.harding@switch.ch>
Working for a better digital world - www.switch.ch<http://www.switch.ch>
Dear SWITCHengines and SWITCHColdstor users,
This weekend we had an interruption in operations with our SWITCHColdstor S3 storage system. The cluster already had problems on Friday. Finally the service was restored on Saturday morning by one of our engineers.
We are currently investigating the root cause of this problem with our S3 cloud storage provider. We have escalated the problem-finding process at our S3 provider, whereby we are in close contact with the support team to fix these recurring problems as quickly as possible.
The system is back online since Saturday January 9th around 10AM. You should have normal access to your S3 buckets now.
We apologize for any inconvenience you may have experienced on Friday and the weekend. Please contact us if you have any further questions.
Best regards,
Michael, SWITCHColdstor